![]() Works collaboratively with the Director of New American Integration and New American Integration Programs Manager to develop or modify programs as needed.Works with NAI Compliance Specialist to ensure all case files and case notes are complete and compliant.Ensures that all reports for the department are completed timely.Flexible, able to work independently, and problem-solve with high level of decision-making ability. ![]() Current, valid driver license with access to own transportation.Basic computer skills including proficiency with MS Office.Exceptional communication, time management and leadership skills.Experience with diverse cultures and/or refugee population desired.Experience providing direct client services and case management.Minimum of Bachelor degree in human services related field or equivalent experience.IIB offers healthcare benefits, 403(b) package with employer match (upon eligibility), free parking and a generous Paid Time Off (PTO) policy. He/She/They will represent our agency and clients at community stakeholder meetings and advocate for positive changes in service provision where required (social services, social security, health providers).īENEFITS: Position is full-time in-office, eligible for benefits. This individual will directly supervise a team of Case Managers as well as interns and volunteers. This full-time opportunity is a vital role responsible for ensuring that guidelines set by our national office (US Committee for Refugees & Immigrants) are being met for the Resettlement Program. Join us at the International Institute of Buffalo and embrace our mission - to make WNY a better place for, and because of, immigrants and refugees.
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